Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"I love this tool!"

There is NO way I would have had enough time to contact all of these hotels by phone! I will recomend this to all of my friends! This was the easiest year to book rooms for the convention! Thanks again!

M.K. Huntsville, AL
"We had a most enjoyable experience at the Radisson."

They went out of their way to make our meeting a success. I gave your website to our travel supervisor so she can use it in the future. It certainly makes planning a meeting much easier. Thanks for your help.

P.K. Chicago, IL
"Everything worked out just great with our wedding block of rooms at the Holiday Inn."

Your site is a great tool. I've told friends about it already and will continue to do so in the future.

B.K. Alexandria, VA
"The ease of finding what I was looking for was excellent."

My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back.

J.W. Baltimore, MD
"I think it went very well."

This is the second time I've used your site and I couldn't be happier! So simple, just what I ask for and I know some others in our company are using also. Thanks for another great job!

A.L. New York City, NY
"I was able to book a group very easily through your website."

The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient.

C.P. Lewiston, ID
"I think this site is amazing!"

I can't wait to use this site more! I still can't believe the "meeting planner" part of the site is free!

J.J. Albany, NY
"Thanks Kevin!"

Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!

Q.C. Greenville, SC
"We’ve got rooms!!!"

Love, Love, Love your service; made it so much easier for me. I will certainly be adding your website to my “favorites”!

Tammy P. Nashville, TN
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went."

A really easy and professional service and it made our rugby trip successful - thank you!

D.P. London, United Kingdom
"Thank You for all your help in getting us great rates!"

I will recommend you to anyone I know that needs the best group hotel rates.

P. M. Ontario, CA
"Thank you, everything went very well and I have recommended your site to several people and I will use you next time I have to make a group booking."

You made my job so easy, it was so nice having hotels send bids to me instead of me spending hours calling hotels.

J.A. Mount Pleasant, SC
"It was so nice to just put up what I wanted and you contacted the hotel for me."

I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!

B.M. Anaheim Hills, CA
"This was truly a great service and I will be using it in the future."

It was great for your company to do most of the work for me!! Thanks for the service!!

L.B. Frederick, MD
"I received about a dozen bids, all around the price I had indicated, with some significantly lower."
L.D. Kittery, ME
"I just want to say thank you again for all of your help."

Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group.

E.W. Miami, FL
"Do you know this has been the easiest way I have found to get cheap hotel accommodations?"

I have never seen, heard, or experienced a website that goes as far as you did to make sure I received what I wanted. Thank you so much for everything!

M.B. Orlando, FL
"Our church ladies do this once or twice a year and you will now be my "GO-TO" place immediately."

I was AMAZED that within just a few minutes of clicking on that contact hotel button that I got phone calls from REAL people that politely answered all my questions and were willing to accommodate our every need!!!! W O W !!!!! I'm impressed and will automatically go to your site again when our ladies plan a get-away. :~) THANKS SO MUCH

M.S. Indianapolis, IN
"Bob responded very promptly and the booking process went very well."

They answered all our questions and offered the rooms we needed at the price they quoted. It was a very efficient way of finding a hotel for our group. You have been excellent to deal with. I have already referred your company to another teacher in our school. Thank you for being so helpful and following up on everything!!

G.W. Cleveland, OH
"Your site was a fantastic method of locating a hotel for my out-of-town wedding guests."

I really appreciate the service. I'll recommend this site to anyone planning an event or meeting.

E.S. Takoma Park, MD
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer!"

Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!

C.T. Richmond, BC
"It was easy and the contact people were helpful and friendly - I would recommend the service to others."
J.H. Rochester, NY
"I tell everyone that this is how I found this great hotel, and how easy it was, and for anyone planning to organize a group event, no matter what the size - your site is a must."
S.V. Ottawa, ON
"We had one of our best reunions, ever."

Your website is the best I have ever worked with for hotel finding and pricing. I will highly recommend it to everyone I can. Thanks again, so much.

J.M. Dallas, TX
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated."

I would and will certainly use the site again, and I would certainly recommend it to others.

S.J. Detroit, MI
"Our family reunion held at the Orchards Hotel in Williamstown, MA."

was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future.

T.M. Arlington, VA
"I want to thank all who have helped me book my group."

You folks are truly wonderful and your website is the best group site I've ever worked with. Should our church decide to use you folks again I will always recommend and use your services!

L.P. Windsor, CT
"Originally I thought planning reservations for a group would be challenging, however, your site made it much easier than I ever imagined!"

Thank you!

S.R. Hartford, CT
"I was very happy with your service."

You responded very quickly, and your representative was eager to help. I appreciate the quality service you have given us. Thank you.

S.B. Arden Hills, MN
"Your website was the most helpful resource that I have come across in attempting to plan my group's trip."

This was an all-around fantastic experience, and I hope to work with your company again in the future.

T.L. Albany, NY
"A joy to finally get a real person on the telephone that was willing to help me."

You make finding a hotel that honors "groups" so much easier. She was very polite and helpful.

A.S. Norwalk, CT
"Everything exceeded our expectations."

We will definitely use your service whenever we travel as a group. I have been telling everyone I know who have children on sports teams that travel about you. Thank you for everything.

M.L. Orlando, FL
"hank you!"

I will definitely be recommending your service to others I know. It made the confusing task of booking a hotel block easy as pie! I can't imagine how tedious it would have been to call each of the hotels- and who would want to when they all competed for our business instead? :)

C.T. San Marcos, CA
"It was easy, had what I needed, and very helpful!"
D.D. Chicago, IL
"Everything went great."

The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters.

S.C. Biloxi, MS
"This is a wonderful service when you're planning such a huge event."

It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!!

S.T. Reno, NV
"I found your website and service to be impeccable and completely enjoyable."

It made our planning so easy!

L.M. San Francisco, CA
"We appreciate you guys helping take one less thing to concern ourselves with off the long list of wedding planning."

This website is a gem- I will be certain to spread the word for ya'll.

S.P. San Antonio, TX
"On behalf of our entire group, I would like to thank you."

The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future.

M.G. Yorkville, IL
"This was my first time making group reservations, and this is definitely the best site to do it on."

It was very easy to use, and helped me get a very good deal for my group. Thanks!

D.P. Chicago, IL